Copper Beech Technology Services has had the pleasure
of serving many Residential and Small Business customers. Technology
changes fast and many people need to have someone to turn to when
things go wrong or you want to change the way things are done and
improve them. Call us, we can help you too!
Here are a few comments from some of our customers.
| "Copper Beech
Technology Services has enabled my work and time load to
be extremely quick and efficient. Being a self-employed person,
means time is everything. This company has given me the time
and opportunity I needed to quickly and professionally get
my business "booming" at a rapid rate. I am more
than thoroughly overjoyed with their professionalism as well
as support in any areas. I would recommend this company highly
over the other competitors out there. Thanks CBTS!!!" Donna
Palmisano |
| "Using Copper
Beech Technology Services has allowed me to make contacts
quicker and easier for College. I have received immediate
responses from inquiries I have made to various Universities
and Colleges throughout the world.
It has also helped me a great deal
with obtaining necessary information for my High School
work quickly and easily. The support and staff are wonderful.
I am very thankful for my family in choosing such a professional
and outstanding company." Vanessa Palmisano, Class
2004 Central Catholic High School. |
Jake's computer was
giving him several problems and he didn't know where to turn.
One of his employees told him about Copper Beech Technology
Services and the work done for another person. Jake contacted
us and a Geek was onsite the next day. After some cleanup
the problem was found & fixed using the System Restore
function of Windows XP.
Jake was back up and running within an hour and has called us back for
other issues since. According to Jake CBTS was very prompt and he was completely
satisfied with the service provided. He has since used us for services
at home as well as the office and recommended us to others. - Jakon Development
- Dracut, MA |
| Jerry was in a bind.
His previous technician changed professions and no longer
provided technical support services. He was referred to Copper
Beech Technology Services and called us up with a problem.
Our Geek was onsite same day and his problems were resolved
in 30 minutes. Jerry was "thrilled with the service
and would use you again." - Jerry White - Lawrence,
MA |
| Copper Beech Technology
was referred to Norse Environmental Services. They had relocated
their office to new space and there was a problem with the
network wiring. They had no network connectivity for two
weeks waiting for a friend to come in and give them a hand.
A Geek was dispatched, found and corrected the wiring problem
and got their network going again. We have had several encore
appointments with them since that time to help with PC upgrades,
backup solutions, repairs and new equipment installation.
- Steve Eriksen, Norse Environmental Services, Tyngsboro,
MA |
Jim called us in a
panic! His Internet connection was dead and he had no access
to E-Mail. Jim gets many business referrals via E-Mail and
needs to respond quickly so this was bad news for him. He
contacted Copper Beech Technology Services and a Geek was
onsite within an hour. The Geek checked for equipment issues
and found things were fine. He then contacted Verizon DSL
to determine if there were any outages in the area and found
none.
The problem was identified as corrupted files in Windows. The files were
reinstalled from the Verizon software CD and Jim was up and running within
a couple of hours. Jim was "satisfied with the turnaround time" to
get a Geek onsite and has already recommended our services to a couple
of other people. Jim Andrews - Andrews Limousine Service - Dracut, MA |
Theresa found out
about Copper Beech Technology Services by reading our columns
in the Dispatch News. She called up with problems accessing
the Internet and not getting e-mail. The kids were unhappy
as well since they could not instant message with their friends!
A Geek was dispatched to their home and after an hour everything was fixed.
The problem turned out to be spyware related and our Geek spent some time
to show Theresa how to scan and remove Spyware in the future. They also
reviewed best practices for virus prevention. Theresa feels that our Geek
was "very professional and highly recommends this service." "The
service is very convenient and much easier than bringing the PC to someone." -
Theresa Batton - Dracut, MA |
| Tricia found out about
our services through the Dispatch News. She had problems
getting e-mail and accessing the Internet so she gave us
a call. "I called on Tuesday and Steve was here on Wednesday,
working with my schedule". "I was completely satisfied
with the work done, the time it took and the professionalism
of the technician. I would recommend his services to other
people". Tricia's problem turned out to be virus and
Spyware related, we were onsite for almost two hours but
when we left the problems were gone and she was back to work
in no time. - Tricia Ryan - Dracut, MA |
